‘Thanks for your prompt, efficient and helpful service with a drain problem yesterday.’
Our boiler decided to burst a pipe two days before Christmas! But Frank managed to stop the leak and two days after Christmas, we had a brand new boiler completely fitted and has been running excellently since. Very professional and amazing service.
Contacted Frank in a panic after another company done some terrible work in our property. He had someone out the next day who done a fantastic job repairing the damage and had our heating up and running within a few short hours. A group of people who obviously care a great deal about their work and their customers. Can't recommend or thank them enough!
Our boiler packed in on a Friday morning - by midday on Sunday Frank and his team had fitted our new boiler and had our heating and hot water up and running again. Very courteous and a neat and tidy job. Nice to see a small business giving young folk an opportunity to learn on the job too!
I would highly recommend Frank & his team at Stirling Plumbers for their prompt attention, skilled work and knowledge. They've recently fitted a new boiler and cloakroom WC & wash hand basin to the least inconvenience to me. Frank also follows up any work with a call to make sure all's well. Well done guys, very pleased with your work/service & will definitely use you again.
Phoned for a tap that was making noises, showed up on time, very polite, job done with no fuss and no mess....boiler went the very next day. Frank and his team were excellent, fitting a new boiler within 24 hours of the phonecall to get us up and running again! Very impressed. Will use again, would highly recommend.
We have used this business for a number of years. The service has always been excellent. I am very pleased with the new boiler just fitted, it is such a delight to have a cosy house again! As ever the place was left spick and span and the bill did not break the bank. I would not hesitate to recommend Frank and his team.
We would definitely recommend Stirling Plumbers. When our boiler broke down, Frank attended punctually and quickly diagnosed the problem. He gave us a competitive quote for ftting a new boiler with warranty, and was able to return 2 days later to install it. The work on the day was completed in good time and the team were friendly, helpful and tidy at all times. Frank also followed up with a call later in the day to ensure we were happy we knew how to work the new controls. Overall, excellent service and happy customers.
Adam & Claire C
I would highly recommend Stirling Plumbers. Our boiler stopped working and Frank came out the same day, the boiler needed a replacement part, which needed to be ordered. The work was carried out a couple of days later. Frank was polite and honest in his assessment of the work that was required. Very professional and Frank followed up after with a call to check everything was fine with the boiler, great customer care and we will be calling on Stirling Plumbers every year to service our boiler from now on. Many thanks.
I had an emergency with a leak in my bathtub, I texted Frank at Stirling Plumbers and explained the problem. He came first thing in the morning and completely sorted it out for me. Great guy great service, and I would definitely recommend Stirling Plumbers to anyone.
I definitely recommend Stirling Plumbers as they are a first class business. I initially called them out as I had a water hammer problem which was happening throughout the night. They have also drained my cold water tank and replaced a copper pipe which had been leaking through the kitchen ceiling. The aftercare service is great with Frank calling after each job. Thanks again!
Ms Lisa Harley
Great customer service. Always quick to respond to a call. Frank and his team are very professional, trustworthy and a great standard of work. I’ve had a new boiler fitted and couldn’t be happier with the job. Thanks Frank!
My first call was an emergency where my boiler had stopped working. Frank and his assistant promptly arrived at the agreed time and resolved the matter within minutes. Our boiler needed replacing so we arranged another visit for a new item. Frank and his team arrived at the appointed time and the complete installation was done within the agreed timeframe. An excellent service and great installation team. Very professional and good prices, i cannot recommend this company enough.
These guys are great. I spoke to them about an emergency visit for my elderly mum. Because she had a service contract ( who wouldn't attend for hours) they advised against fixing it for fear of invalidating the contract. Frank called me back and said he would pop out anyway and got the power and heating back on while we waited for the engineer to fix the leak. He was a star. I'll definitely be using him again and recommend to others.
Outstanding customer service. I have never experienced this level of professionalism and customer service before. Frank and his team of plumbing and heating engineers are first class --a cut above the rest. To date they have installed a new boiler and gas pipes, installed a new part to a shower and plumbed in a dishwasher in my B&B. When I called Frank with a minor problem with a radiator, after the boiler was installed, he was at my door, literally, within 2 minutes. Their after service is exceptional, including courtesy calls to check all is ok. Another time when I called to have Frank explain something (which he had already explained but I had forgotten,) he went through it step by step on the telephone but also, within about an hour, one of the team were at my door to check all was ok. Their work is meticulous and their knowledge and experience exhaustive.
Had Frank and his team out today to fit a new boiler, fit gas cooker and fit a new kitchen tap! They arrived on time and got stuck in and really done a great job! The guys were awesome from start to finish! So glad I choose Frank and his team very professional, on time and kept everything clean! and tidied up once they were finished! When they finished all the heating system, Finlay the apprentice showed me how it all worked and programmed my timer etc! If I could give them 10 stars I would! I contacted Frank and within 24 hours he had been out for a look and gave me a price then done all work the next day! Can't ask for much better than that Defo recommend and will 100 percent be using them in future for all plumbing and heating needs!
Mr Ryan Millar
Excellent service provided by Stirling Plumbers. They fixed my toilet and replaced two faulty radiatiors, all for a very reasonable price. Frank and the rest of the team were punctual and efficient and all the work was carried out to a high standard. Would definitely use them again and would thoroughly recommend.
Frank came quickly and gave us a quote... Even better he could start the work very quickly. They arrived at the time they said both days and worked hard to complete all the work required... This included moving and installing a new boiler. His team were professional and friendly. Very satisfied.
Mr Andrew Taylor
"Frank & his team at Stirling Plumbers have provided a great service. On both occasions I've called they have acted promptly and arrived when they said they would. They are friendly but courteous, knowledgeable, conscientious and overall I'm very happy with their work, customer service and price. I won't hesitate to use them again.
I was let down recently by another local plumber, and as a result, found myself contacting Stirling Plumbers. They've now done two jobs for me over the past couple of weeks, and both times were on the case within 24 hours. They have replaced my boiler today, worked incredibly efficiently, and left my place as good as new, working with dust sheets and cleaning up behind themselves all the way. I have been incredibly impressed with the service Frank has offered me and will have no qualms recommending this team for their plumbing and heating expertise. What a joy to find such professional and friendly group of workmen. Thanks to you all, Frank.
Mrs Evelyn Little
Stirling Plumbers have now carried out two major jobs for us this year. Firstly, removing our old central heating system, excess piping and obsolete tanks and replacing them with an energy efficient new system. Secondly, stripping out our aged bathroom and fitting out a new user friendly and refreshingly bright bathroom.
In both these jobs Frank and his team have been everything we could have hoped for. Efficient, friendly and displaying a work ethic of "getting on with it, any client would be really pleased to see.
Despite supply challenges, out with their control, Stirling Plumbers worked through it and were always aware it was us , the clients, who were in their hands.
Follow up calls appreciated and final account reviewed and explained.
We are happy to recommend Stirling Plumbers to anyone and will certainly be our first call if , heaven forbid, we need a plumber in the future.
Having had several problems with our heating and hot water boiler over the years and spent a lot of money on it we called Frank at Stirling Plumbers. He diagnosed the problem very quickly and laid out in simple terms the options and costs. We chose not to spend money on an 11 year old boiler and opted for a new one. Frank and his team turned up when they said they would, worked quickly cleanly and efficiently while respecting our property. The whole job including clear instructions was completed in less than half a day. We are delighted with the new boiler and digital controller. Good old-fashioned service at very reasonable costs. Thanks Frank and your team.
Mrs Kate Mathieson
It's good to know you're in safe hands when you hire a tradesman. So when a tradesman demonstrates the level of knowledge, experience and craftsmanship that Frank and his team did, it takes all of the stress away.
And our situation WAS stressful…drain flies emerging in their droves from a leak underground. Lifting the entire floor and having everything replumbed and retiled, not to mention refitting kitchen units…seemed like a huge job, certainly way beyond my capabilities! However, Frank started work on the Friday, the joiner did his piece on the Saturday to refloor our kitchen, and the uninvited guests were history. In less than a week our kitchen was restored to normal for the first time in months. Frank even had time for a follow up visit to check everything was to our satisfaction.
We won't use any other plumber in future. Thank you Stirling plumbers not only for the quality of work and service, but for your constant updates on our situation, your help in sourcing other tradesmen and for managing our problem to it's conclusion.
Mr Jim O'Hare
Asked Frank to install a new boiler, his team arrived on time and done a fab job, every aspect of their work was as I expected. Used Stirling Plumbers several times and they always arrive on time, do the job as requested and are tidy and courteous, would definitely recommend. Thanks again Frank.
Frank and his team put in a new boiler for me last week. I cannot recommend them highly enough. They turned up early and were so efficient and tidy. They went above and beyond my expectations to be honest and I will definitely be using their services again and recommending them to my friends. Thanks guys!
"Our old boiler gave up the ghost on over the weekend. I phoned Stirling Plumbers on Monday morning and Frank came round in the afternoon to check it out – great service! Frank quickly diagnosed the fault, showed me the issues and we discussed options for a new boiler. The new boiler was installed two days later, Frank and his team did a great job of installing the boiler, the workmanship was very good and the price very competitive. All his team were very polite and very efficient. The boiler was up and running in the afternoon – much to the relief of everyone in the house. Overall a great job!
It is so nice to find a reliable, prompt and friendly plumber. We would strongly recommend them and will be using them again”.
Frank put in a new boiler today and despite a few issues which could not be seen prior to the work starting the job ran smoothly and to time. Things were clearly explained and well managed. Feeling a lot warmer now!
We were very impressed with our recent Boiler installation. The team arrived on time, were tidy, personable & efficient and the standard of work was excellent.
Frank and his team at Stirling Plumbers did a fantastic job of fitting 2 new bathrooms for us. All of the guys were amazing and nothing was too much trouble. They even thanked us for our business with a bunch of flowers. Would highly recommend this company and will use them again.
We give Stirling Plumbers a 5 out of 5!
The customer care we received was superb. Our boiler started leaking and Stirling Plumbers responded immediately. Frank came and secured the boiler and advised us what our options were. We decided to replace the boiler.
Frank and his team arrived on the day and time they were scheduled to and got the job done.
We are nice and warm and are looking forward to saving money on the energy bills.
We would highly recommend Stirling Plumbers and would use their services again.
Mr & Mrs Mitchell
I have now used Stirling Plumbers services for 12 years, firstly as a home owner & now for my property letting business. Over the years he has carried out repairs & servicing & most recently a full gas combi boiler installation.
Frank & his team are highly efficient & unlike most tradesmen, usually arrive early. They work hard to get the job done within their projected timescales whilst ensuring they keep you fully in the loop to what they are doing. They are also good at recommending alternative options, or highlighting things you never knew you missed.
Anyone who asks me if I know a plumber, I always recommend Stirling Plumbers. Friends, family & neighbours have all used him over the years and all agree they deliver a great service.
Mr Iain Paterson
I was very happy with the service from Stirling Plumbers, both the office who took my call and Frank's work. My boiler needed a service, and there was a small leak to be fixed. Unlike other plumbers I had contacted, Frank was able to quote a single reasonable price for both jobs done together. It was all arranged and carried out very quickly on the same morning that I called the office
Mr Keith Potter
We had a number of issues requiring immediate attention, from faulty valves on our water tank, blocked bathroom sink, replacement kitchen tap and a toilet which constantly dripped. Within 10 days of placing the call, all work had been completed to a very high standard indeed. Frank explained what needed to be fixed and why, in a clear and informative manner, before carrying out the repair work. As a result, we now have superb water pressure, no noises from the system or tank and would have no hesitation in thoroughly recommending Stirling Plumbers as the company to go to in the area. Thank you for your help, very much appreciated indeed.
Cannot recommend Frank highly enough. Punctual, did a great job in a timely manner and at a good price. I also appreciated the follow up call to check everything was ok.
Frank came to our house to fix a heating system that apparently couldn't be fixed. Frank fixed it by using his exceptional skill and knowledge. He will never give up on a job, he is confident, positive and reassuring at all stages. Frank was able to help when dealing with our insurance company who initially said we couldn't make a claim to finally, thanks to Frank, being able to make the claim. On top of all this Frank's care and attention to my elderly mother went above and beyond the call of duty but without his reassurance every step of the way it would have been a much more stressful situation for her. Frank's service is second to none and I would have no hesitation in recommending him and Stirling Plumbers.
Frank attended after contractors for my home emergency cover (as part of my home insurance policy) failed to fix a leak and re-pressurise the system. He attended quickly, corrected the leak etc and wrote a report that I was then able to use which meant that neither the insurance company or their contractor could ignore me as they had been doing for months. I was then able to claim compensation to cover costs as they admitted they had "failed in their duty of care.” Apart from showing Franks's experience and competence it showed his integrity and honesty.
Second time I have used Stirling Plumbers. First rate service and turned up when they said they would which doesn't always happen with tradesmen. Would recommend them
Anonymous, Cambusbarron, Stirling
Noticed a damp patch on bedroom floor, bottom of the wall next to bathroom. Googled plumbers in Stirling. Read the review, called them at 5.30pm. They arrived less than an hour later, an hour after that my leak was fixed and an inspection hatch installed for the future. Absolutely stunning service!!!
Contacted Stirling Plumbers, even though busy with other jobs, managed to come out and sort our problem in a short period of time. Follow up customer service was excellent and would recommend.
I have used Stirling Plumbers for a few years now and have always been very impressed with their work. When our boiler needed replaced I only wanted Stirling Plumbers to do it due to their expertise and professionalism. They did a superb job and treated my house with care. (I have cream carpets and they were in perfect condition when they left). The owner (Frank) works extremely hard and even turned up on a Sunday to replace a part for us. The kindness he has shown us when advising and doing they work far exceeds expectations. They are a company you can trust to do a professional job.
Excellent service, fast and efficient. I will use them again.
We received a 1st class service from Frank. We had no hot water or heating and feared the worst. Frank to the rescue.
His vast knowledge of his trade was obvious from the word go. Problem diagnosed and fixed in super fast time and at an excellent price.
We have owned our own home for over 25yrs and have had several tradesmen in our home,some good some not so good. Frank is the ultimate professional and my only regret is that we didnt find him sooner.
Dont waste your time looking elsewhere.
Phone Stirling Plumbers and ask for Frank.
From small repairs, emergencies to larger domestic projects, Frank always provides a professional and reliable service. As a customer for the past 18 years, I have found Stirling Plumbers quick to respond, efficient with excellent aftercare to ensure satisfaction with the job.
Dr M Beyer, Stirling area
It is difficult to imagine that there could be a better service than that provided by Stirling Plumbers. For many years we have relied on Frank for plumbing and heating needs in both our own home and in tenanted properties, and he has never once let us down. He is the master of all situations and systems, able to provide up-to-date and well-informed guidance and advice, which is especially valuable for those of us who find these things rather a mystery! Work, whether large or small scale (and one of the merits of Stirling Plumbers is that Frank will attend to those small jobs that others are disinclined to bother with), is always carried out as and when arranged, with minimum disruption and at a pace that can be exhausting to watch! In an emergency Frank can be relied on to respond immediately and effectively. It is, in short, a service in which clients can have complete confidence.
Professor N. H. Keeble, D.Phil., D. Litt., F.R.S.E.
We have used Stirling Plumbers for the last 10 years and they have always provided a professional and prompt service at a competitive cost. We would certainly recommend them.
Jimmy Morton, Morton & Sullivan Ltd
Frank is the complete professional. He is busy with commercial work but despite this he is unfailingly reliable for those domestic customers lucky enough to be on his list, as I have been for around 20 years. The larger and more complex your plumbing and heating system is the more he seems to enjoy it. If he has a fault it would be that he will start work at 7 a.m. if you let him !
Dr John Pollock, Stirling Area
To get in touch call us on 01786 813296 or fill in the contact form below.